Welcome to the cracked gel coat cylinder warranty return page. Please fill out the on the next page if you have a Ninja cylinder where the gel coating has cracked and you would like to process a return. Although Ninja is not the manufacturer of the cylinder, Ninja apologizes for this inconvenience and Ninja will repair your cylinder at no cost to you.
THIS PROGRAM IS ONLY FOR NINJA CRACKED TANKS THAT ARE IN THE 5 YEAR WARRANTY PERIOD AND DOES NOT COVER CHIPS, OR PHYSICAL DAMAGE TO THE SYSTEM.
If you are having an issue with the regulator for the air system please contact Ninja at (815) 477-0007.
As your cylinder advances through the process you will be notified via email when the return is received as well as when the return is completed and shipping back to you with the tracking number. You will receive the same bottle and regulator back that you sent. The turnaround time for all requests is 2-4 weeks.
All shipping will be by UPS Ground.
Please follow the instructions below when returning your cylinder.
1. Complete and submit the return form.
2. The serial number on any cylinder can be found on the label of the tank. It is on the third line from the top and will always start with a “w” and will be followed by a 6 digit number.
3. Once you have filled out and submitted the form below you will receive a confirmation email that the warranty repair process has started which will be followed by emails updating the status of your cylinder return.
4. *IMPORTANT* – Please make sure the bottle is completely degassed/ empty of air.
5. Please remove all tank covers and accessories; we are not responsible for other items shipped with the system. It is not necessary to remove the Ninja regulator. If you are not returning your regulator with the cylinder check the box in the form below
6. Carefully package the bottle to protect the bottle and regulator from damage. Shipping damage will not be covered under warranty!
7. Take the package to any UPS store, Hub or hand to any UPS driver. If you are unable to utilize this form electronically please call 877-646-5287 or 815-477-0007
THIS PROGRAM IS FOR NINJA AIR SYSTEMS ONLY. Start Return